At 1 Bat, we handle your personal information with the same care you expect when depositing real money. This Privacy Policy explains exactly what we collect, why we collect it, how it is used and what rights you have over your own data. We keep it plain and honest – no legal maze designed to confuse you.
Six values that guide how 1 Bat handles every piece of information you share with us.
1 Bat tells you exactly what data is collected and why. There are no hidden tracking systems and no silent data sharing arrangements you haven't been told about in this document.
Data collected for one specific purpose – say, processing your Easypaisa withdrawal – is used only for that purpose. We do not repurpose your information without a new lawful basis and your awareness.
1 Bat collects only the minimum information needed to operate your account, process payments and meet our legal obligations. We don't collect data just because we can.
All personal data and transaction records on 1 Bat are protected by 256-bit SSL encryption in transit and at rest. Access is restricted on a strict need-to-know basis within our team.
Your personal data is never sold to advertisers, data brokers or any commercial third party. 1 Bat does not operate a data monetisation business. Your information is used only as described here.
You have the right to access, correct and delete your personal data held by 1 Bat. Submit a request to support@1bat.click and we will respond within 30 days.
Note: This Privacy Policy applies to all users of the 1 Bat platform at 1bat.click. By registering an account or continuing to use the platform, you confirm that you have read and understood how we handle your personal information. For questions, email support@1bat.click.
1 Bat is an online sports betting and casino gaming platform operated at 1bat.click, designed and directed specifically at users in Pakistan. We are the data controller responsible for the personal information you provide when you use the platform.
This Privacy Policy applies to all personal data collected through the 1 Bat website, mobile browser experience and any communications you have with our support team. It does not apply to any third-party websites or services that may be linked to or from the platform.
By "personal data" we mean any information that identifies you or could reasonably be used to identify you – including your name, mobile number, payment details and betting history. We take our obligations as a data controller seriously and this document sets out exactly what those obligations mean in practice.
The personal data collected by 1 Bat falls into the following categories. We have been deliberate about limiting collection to what is genuinely necessary.
Full name, date of birth, CNIC number (when required for verification), photograph or scanned identity document where verification is requested.
Pakistani mobile number, email address (if provided during registration), preferred communication channel and language preference.
Easypaisa or JazzCash account details (mobile number only), NayaPay/SadaPay identifiers, bank account details (for IBFT), last four digits of card used (for Visa/Mastercard). Full card numbers are never stored by 1 Bat.
Deposit amounts and dates, withdrawal requests, bet history including stakes, odds, outcomes and game participation records. This data is retained to operate your account and comply with regulatory requirements.
IP address, device type and operating system, browser type and version, mobile network operator, session timestamps and interaction logs. This data is used for security and fraud prevention.
Records of messages, live chat transcripts and emails exchanged with 1 Bat support. Retained for quality assurance and dispute resolution purposes.
We do not collect sensitive personal information such as religious beliefs, political affiliation, ethnicity or biometric data unless this is specifically required for compliance purposes and you are informed at the point of collection.
1 Bat collects personal data through the following methods:
Every piece of data collected by 1 Bat is used for a specific, defined purpose. The main uses are:
Processing of your personal data by 1 Bat is carried out on the following legal bases:
Your personal data is never sold to any third party. 1 Bat shares your data only with the following categories of recipient, and only to the extent necessary for the stated purpose:
All third-party partners engaged by 1 Bat are contractually bound to handle your data securely, use it only for the stated purpose, and not share it further without our permission. We do not engage partners that do not meet our data security standards.
1 Bat retains your personal data for as long as is necessary for the purpose for which it was collected or as required by applicable law. Specific retention periods include:
When data is no longer required, 1 Bat securely destroys or anonymises it. Anonymised aggregate data (which cannot identify you) may be retained indefinitely for analytical purposes.
The 1 Bat platform uses cookies and similar technologies to improve your experience, maintain your session, and help us understand how the platform is used. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling certain cookies may affect how the platform functions.
| Cookie Type | Purpose | Duration | Required? |
|---|---|---|---|
| Session | Maintains your login state while you use the platform. Without this cookie, you cannot stay logged in. | Session only | |
| Security | Helps detect suspicious login activity and protects against cross-site request forgery (CSRF). | Session only | |
| Preferences | Remembers your preferred language, display settings and notification preferences. | 12 months | |
| Analytics | Aggregated, anonymised data on how players use the platform. Used to improve performance and features. Data is not linked to your identity. | 24 months | |
| Fraud Prevention | Device fingerprinting data used to detect and prevent fraudulent account access and payment fraud. | 24 months | |
| Marketing | Used only if you have opted in to marketing communications. Helps us understand which promotions are relevant to you. Can be disabled via your account settings. | 12 months |
1 Bat does not use advertising network cookies that track you across other websites. All analytics and tracking remains within the 1 Bat platform environment.
You have the following rights regarding the personal data held by 1 Bat. To exercise any of these rights, send a written request to support@1bat.click. We will respond within 30 days.
Request a copy of all personal data held about you by 1 Bat. This is provided free of charge in a standard format.
Request correction of any inaccurate or incomplete personal data we hold. Some corrections may require identity verification.
Request deletion of your personal data. Note that data required by law (transaction records, AML data) cannot be deleted until the legal retention period expires.
Request that we limit processing of your data to storage only while a dispute is resolved or a complaint is investigated.
Request your data in a structured, machine-readable format so that it can be transferred to another service provider.
Object to processing based on legitimate interest, including marketing communications. You can withdraw consent for optional data processing at any time through your account settings.
If you believe 1 Bat has not complied with your data rights, you may raise a complaint with the relevant data protection authority in Pakistan or under the jurisdiction of our licence.
The 1 Bat platform is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we discover that we have collected data from a minor, the account will be closed immediately, all data deleted and the matter reviewed in accordance with our responsible gaming procedures.
If you are a parent or guardian and believe your child may have registered a 1 Bat account, please contact us immediately at support@1bat.click. We will treat such reports with urgency and discretion. We also recommend the use of parental control software to prevent minors from accessing any online gaming or betting service.
Data security is a foundational commitment at 1 Bat, not an afterthought. The technical and organisational measures we apply include:
No system is entirely immune to security incidents. In the event of a data breach that affects your personal data and poses a risk to your rights, 1 Bat will notify affected users as promptly as possible and take all available steps to contain and remediate the incident.
You also play a role in keeping your account secure. Use a strong, unique password for your 1 Bat account. Do not share your login credentials with anyone. Enable two-factor authentication if available. Contact support immediately if you notice any suspicious activity on your account.
1 Bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, regulatory requirements or for other operational reasons. When we make material changes, we will:
Continued use of the 1 Bat platform after a policy update constitutes acceptance of the revised terms. We recommend bookmarking this page and checking it periodically if you want to stay informed about how your data is handled.
If you have any questions about this Privacy Policy, want to exercise your data rights, or want to raise a concern about how 1 Bat handles your personal information, please get in touch:
Subject line: "Privacy Request"
Instant response via live chat
We aim to respond to all privacy-related requests within 30 days. For account-related matters and responsible gaming support, please also visit our Responsible Gaming page and our FAQ.
1 Bat protects both your personal data and your money with the same rigour. Deposit from Rs 200 via Easypaisa or JazzCash, bet in PKR, and withdraw your winnings in minutes – all on a platform that takes your privacy seriously.
18+ only · Play responsibly · Responsible Gaming tools in every account